Managing Your Subscription
Everything about your plan is on the Billing page: open your profile menu and choose Billing & Subscription, or go to agnifolio.com/billing.
What the Billing page shows
Section titled “What the Billing page shows”- Current plan — for example Premium — monthly, or the free plan
- Status — one of the labels below
- Renews on date — or Access until date once you’ve cancelled
- Premium features — Unlocked or Locked
- Referral days — any free Premium days you’ve banked (see Referral Rewards)
| Status | Meaning |
|---|---|
| Active | All good — Premium is on |
| Awaiting payment | Checkout started but the payment hasn’t been confirmed yet |
| Payment retrying | A renewal payment failed and is being retried. Premium stays on meanwhile |
| Payment failed | Retries ran out — subscribe again to restore Premium |
| Cancelled | You cancelled. Premium stays on until the date shown |
| Expired | The paid period has ended |
| Free plan | No paid subscription |
Renewals
Section titled “Renewals”Plans renew automatically at the end of each month or year, and you’re charged in advance for the next period. If prices ever change, you’ll be told at least 30 days ahead.
Changing your plan
Section titled “Changing your plan”Click Change plan to go to the pricing page and switch between monthly and yearly. See Premium Plan.
Cancelling
Section titled “Cancelling”- On the Billing page, click Cancel subscription.
- The confirmation shows the date Premium stays active until. Click Cancel subscription again to confirm, or Keep my subscription to back out.
- When it ends — you keep Premium until the end of the period you’ve already paid for, and you won’t be charged again.
- It’s final — a cancelled subscription can’t be resumed. To come back later, simply subscribe again from the pricing page.
- Your data stays — nothing is deleted when Premium ends; you move back to the free plan.
Failed payments
Section titled “Failed payments”If a renewal doesn’t go through (an expired card, for example), the payment is retried automatically and your status shows Payment retrying. Your access continues meanwhile. If it keeps failing, update your card with your bank or payment app.
If every retry fails, the status changes to Payment failed. Premium stays on for a short grace period, then ends. Subscribe again from the pricing page to restore it.
Refunds and receipts
Section titled “Refunds and receipts”Payments and receipts are handled by our payment provider, Razorpay, which emails a receipt for each charge. For any billing question, write to support@agnifolio.com.
Requesting a feature
Section titled “Requesting a feature”Premium members get a Request a feature box on the Billing page that goes straight to the team.